Returns & Exchanges
We offer a complimentary return service for all orders returned within 14 days of receipt, provided items are in their original, unworn condition with all tags attached. Please ensure that footwear is returned in its original box and protected by an outer mailing box to avoid damage.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all designer labels and security tags remain intact and attached to the garments.
- 3.Attach the Label
Print the prepaid shipping label provided via the portal and securely affix it to the outside of your return parcel, covering any previous tracking information.
- 4.Ship and Track
Drop off your package at the designated courier collection point or schedule a pickup; you will receive a confirmation email once your refund has been processed.